Hebron, KY 41048
Manager: Chris Morris
DRIVING DIRECTIONS SHOP THIS STORE VIEW LATEST ADS
REGULAR STORE HOURS
|Sunday||9:00am - 6:00pm|
|Monday||8:00am - 9:00pm|
|Tuesday||8:00am - 9:00pm|
|Wednesday||8:00am - 9:00pm|
|Thursday||8:00am - 9:00pm|
|Friday||8:00am - 9:00pm|
|Saturday||8:00am - 7:00pm|
On Nov.19th I went to Great Lakes Ace. I needed a coded chip key for a Jeep Wrangler. The staff at Great Lakes had the chipped key blank and the equipment to encode it to my vehicle. The staff was very friendly and helpful and got the job done (it was pretty complicated) in about 20 minutes at about 1/3 the cost of having a key made at the dealer. A well done to all involved.
Best customer service I have ever had at a hardware store!!!! Larry was 10/10 amazing. I was buying plexiglass for a home project and needed 10 sheets in an odd size. Larry only had 8 sheets that where close to my size. He cut those sheets down to exactly what I needed and even sanded down the sharp edges. When I went to the Florence location to get my last two sheets of plexiglass, they refused to cut the glass, so I brought it back to the Hebron location and they made it right. They cut it down to size at no charge. This is now my go to hardware store. They are amazing.
Nice store. Very organized. Gives the big box stores a run for their money.
The employees are always helpful with locating what you need, helping you find everything and making sure you get your rewards prices. Very competitively priced with large hardware stores.
There are a lot of reasons why I prefer Ace over the bigger hardware stores, but most of all: CUSTOMER SERVICE!. Something that Ace provides each and every visit.. I visited the Hebron store on 237 today and not only did Ed put the products I called in about aside for me, but took me back to check out more options when I arrived. Now THAT, folks, is quality customer service. It's rare these days and I'm a loyal Ace shopper because of it.